Our Warranty Log is a unique Fixed Price Extensions system for customers who have completed residential projects with our company.
The log lets us provide you with valuable information, such as warranty details and contact information if something goes wrong after your project.
If you have any warranty concerns, please fill out the form below, and we will contact you within 24 hours. If the issue is life-threatening and may result in a risk to the safety of an occupant, please call our 1300 979 658 number.
Please take a moment to fill out the Warranty Log by filling in your details; please include a photo of the issue with your submission so we can best assess the problem.
Some issues are manufacturer or supplier issues, such as hot water, solar panels, and glass doors. These problems may take a little longer to resolve while we refer them to the supplier.
We have a guarantee and commitment to resolving issues relating to our workmanship, and this is a lifetime guarantee.
If you wish to submit a warranty form, please proceed to our Warranty Report Website and log in by entering your email address and phone number which you have registered with our business.
If there is an emergency, please contact 1300 979 658 which is available 24 hours.